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Privacy Policy

Last updated: October 2026

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West Country Ecology respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how personal information is collected, used and protected when you contact West Country Ecology or use this website.

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Who We Are

West Country Ecology is an independent ecological consultancy providing ecological surveys and advice for planning and development projects.

For the purposes of UK data protection law, West Country Ecology is responsible for the personal information it collects and uses.

Contact:
West Country Ecology
Email: info@westcountryecology.co.uk
Telephone: 07464 397590

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Information We Collect

We may collect personal information when you contact us, request a quotation, submit an enquiry through the website, or engage us to provide ecological services.

This may include:

  • your name;

  • email address and telephone number;

  • project or property address and postcode;

  • information about your proposed project;

  • plans, photographs or other documents you provide;

  • correspondence between you and West Country Ecology; and

  • information necessary to provide our services, prepare quotations, arrange surveys and produce reports.

The website may also collect limited technical information about how it is accessed and used through cookies and similar technologies.

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How We Use Your Information

We use personal information where necessary to:

  • respond to enquiries and provide quotations;

  • arrange and undertake ecological surveys;

  • prepare reports and provide ecological advice;

  • communicate with clients about their projects;

  • maintain appropriate business and project records;

  • meet legal, regulatory, accounting or professional obligations; and

  • operate, maintain and improve our website and services.

We will only use personal information where there is an appropriate lawful basis for doing so. Depending on the circumstances, this will normally be because the information is required to take steps at your request before entering into a contract, to perform a contract with you, to comply with a legal obligation, or because it is necessary for our legitimate business interests.

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Sharing Your Information

We do not sell your personal information.

Information may be shared where reasonably necessary to provide our services, for example with professional advisers, specialist ecological consultants or other service providers involved in supporting our work. Information may also be disclosed where required by law or where necessary in connection with planning, licensing or other regulatory processes.

Our website is hosted using Wix, which provides the technology used to operate the website and may process information submitted through the website on our behalf.

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How Long We Keep Your Information

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including the provision of ecological services and compliance with legal, regulatory, professional and accounting requirements.

Different types of information may therefore be retained for different periods.

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Keeping Your Information Secure

Reasonable measures are taken to protect personal information against unauthorised access, alteration, disclosure or loss. Where third-party services are used to process or store information, appropriate service providers are selected and their systems may be used to provide relevant security safeguards.

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Cookies and Website Analytics

This website may use cookies and similar technologies necessary for the website to function and, where enabled, to understand how visitors use the website.

Where consent is required for non-essential cookies, these should not be used until the appropriate consent has been obtained.

Further information about the cookies used by this website will be provided through the website's cookie controls where applicable.

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Your Data Protection Rights

Depending on the circumstances, UK data protection law gives you rights in relation to your personal information. These may include the right to:

  • request access to personal information held about you;

  • ask for inaccurate information to be corrected;

  • request deletion of your information in certain circumstances;

  • request restriction of how your information is used;

  • object to certain uses of your information; and

  • request transfer of your information where applicable.

If you wish to exercise any of these rights, please contact West Country Ecology using the details above.

You also have the right to complain to the Information Commissioner's Office (ICO) if you have concerns about how your personal information is being handled.

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Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to our services, website or legal requirements. The latest version will be published on this page.

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